Terms and Conditions

Terms & Conditions


  1. Conditions of Use

If you place an order on www.sapphireeywear.com you agree to be bound by the following terms and conditions

The order form in combination with these Terms and Conditions  constitute the complete agreement between us and the customer.

Your statutory rights as a consumer will not be affected by these Terms & Conditions.

By submitting your order you confirm that you are

-18 years old or older,.
-not registered as visually impaired, severely visually impaired or blind.
-not a persons with a prescription over plus or minus 10.00sph/6.00cyl.

You agree to make purchases using the correct name and date of birth and make any other information available to us on request to confirm your eligibility to legally purchase prescription glasses from us.  

The prescription that you provide to us must be by a registered medical practitioner or registered ophthalmic optician following an eye examination that has occurred within the last 2 years or with in the last year if you are 70 years old or older.

You agree that you are responsible for entering the prescription correctly and have taken due care that the details are entered exactly as they appear on the prescription including the correct plus and minus signs.

The prescription lenses we provide you will contain the prescription details that you provide us and we are not liable for any mistakes you may make entering the prescription details.

You must provide us a copy of your prescription if requested.

2) Data Protection Disclaimers / Privacy & Security

Your privacy is critically important to us.

Sapphireeyewear is located at:

Carrignaveen, Inniscarra

Co. Cork, Ireland


It is Sapphireeyewear's policy to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to https://www.sapphireeyewear.com (hereinafter, "us", "we", or "https://www.sapphireeyewear.com"). We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website. We have adopted this privacy policy ("Privacy Policy") to explain what information may be collected on our Website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the Website and does not apply to our collection of information from other sources.

This Privacy Policy, together with the Terms and conditions posted on our Website, set forth the general rules and policies governing your use of our Website. Depending on your activities when visiting our Website, you may be required to agree to additional terms and conditions.

- Website Visitors

Like most website operators, Sapphire eyewear collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Sapphire eyewear's purpose in collecting non-personally identifying information is to better understand how Sapphire eyewear's visitors use its website. From time to time, Sapphire eyewear may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

sapphire eyewear also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on https://www.Sapphire Eyewear.ie blog posts. Sapphire Eyewear only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.

- Gathering of Personally-Identifying Information

Certain visitors to Sapphire eyewear's websites choose to interact with Sapphire Eyewear in ways that require Sapphire eyewear to gather personally-identifying information. The amount and type of information that Sapphire eyewear gathers depends on the nature of the interaction. For example, we ask visitors who sign up for a blog at https://www.sapphireeyewear.com to provide a username and email address.

- Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

- Advertisements

Ads appearing on our website may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by Sapphire eyewear and does not cover the use of cookies by any advertisers.

- Links To External Sites

Our Service may contain links to external sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy and terms and conditions of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services.

- Aggregated Statistics

Sapphire Eyewear may collect statistics about the behavior of visitors to its website. Sapphire Eyewear may display this information publicly or provide it to others. However, Sapphire Eyewear does not disclose your personally-identifying information.

- Cookies

To enrich and perfect your online experience, Sapphire Eyewear uses "Cookies", similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer.

A cookie is a string of information that a website stores on a visitor's computer, and that the visitor's browser provides to the website each time the visitor returns. Sapphire Eyewear uses cookies to help Sapphire Eyewear identify and track visitors, their usage of https://www.Sapphire Eyewear.ie, and their website access preferences. Sapphire Eyewear visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Sapphire Eyewear's websites, with the drawback that certain features of Sapphire Eyewear's websites may not function properly without the aid of cookies.

By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to Sapphire Eyewear's use of cookies.

 - E-commerce

Those who engage in transactions with Sapphire Eyewear – by purchasing Sapphire Eyewear's services or products, are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Sapphire Eyewear collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor's interaction with Sapphire Eyewear. Sapphire Eyewear does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

Privacy Policy Changes

Although most changes are likely to be minor, Sapphire Eyewear may change its Privacy Policy from time to time, and in Sapphire Eyewear's sole discretion. Sapphire Eyewear encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

- Credit & Contact Information

This privacy policy was created at https://termsandconditionstemplate.com/privacy-policy-generator/. If you have any questions about this Privacy Policy, please contact us via or phone.

  3) Refund & Shipping                       

The stated delivery time of 14 working days is an estimate and may on occasion be slightly longer. If will often be sooner than this also and depends of volume going through the lab.

Whilst we endeavour to keep the full range of glasses and lenses in stock at all times there may be times where we experience stock shortages. In these circumstances we will advise on a delivery time if it is greater than the standard 14 days and offer a full refund if this delivery time is unacceptable for you.

The description of our frames is done as accurately as possible and the photography represents a true likeness of the frames appearance.  It is possible however that the frames may appear slightly different in terms of saturation, brightness or contrast of colour due to individual differences in computer monitors depending on settings and resolution.

Whilst we will endeavour to ensure frames are as described there might be some minor variations to specification of the frames on occasion.

All prices shown on the website are correct at the time of display

We reserve the right to change or prices from time to time but once an order has been placed this price will not be altered for that order.

All tracked packages require a signature at the specified address.

Whilst we endeavour to deliver goods within the stated timeframe you agree that we will not be liable to you for any damage, loss or charge incurred due to the late delivery of goods.

Your order may be cancelled within 24 hours of the order being placed in which case a full refund will be given.

No binding contract will exist between us until we have accepted your order.

Notices served under these terms and conditions must be in writing and will be deemed to be given when personally delivered, sent by confirmed fax or 3 days after being sent by registered mail to the address set out in our Dispatch Letter / Invoice.

If you are not 100% happy with your order you have 14 days to inform us in which case we will organise a full refund on receipt of the returned order.

All frames come with a manufacturers warranty of 1 year. There is no warranty with the prescription lenses.  

4) Payments

Goods will not be made or delivered until payment is made in full and must be in Euros.

We accept payment by PayPal, Shopify payments, Visa, MasterCard or Laser.

All credit card and charged card payment are subject to authorisation by the card holder’s issuer. 

Monies are only captured as soon as goods are delivered. 

Promotional or Discount codes are only valid whilst displayed on our website.

All goods must be inspected upon delivery and any faults or damages reported within 14 days for a refund or replacement.  Once you have received your order, the products are your responsibility and we are not liable for any damages or loss incurred.

Payments made to Sapphire Eyewear will appear as "Sapphire Eyewear" on your bank statement

5) Other terms & conditions


These terms and conditions may be subject to change at any time without prior notice to you, your affiliates, partners, companies or persons of any relationship to you.

These terms and conditions shall be governed by and construed in accordance with Irish Law.

Any failure by us to enforce any of these terms and conditions shall not affect our right to enforce the rest of these terms and conditions.

You may have other rights granted by law including your statutory rights as a consumer, and these Terms do not affect those rights.